Refund policy

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At Push Mentality, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and retain the personal information of our website users and customers.

1. Collection of Personal Information:
We collect personal information from our customers when they make a purchase on our website, sign up for an account, subscribe to our newsletter, or interact with us in any other way. This may include but is not limited to:

• Name
• Email address
• Shipping and billing address
• Payment information

2. Use of Personal Information:
We may use the personal information provided by our customers for the following purposes:

• Processing and fulfilling orders
• Communicating with customers about their orders and providing customer support
• Sending promotional emails and newsletters (Customers have the option to opt-out of receiving marketing communications)
• Analyzing website usage and improving our products and services
• Complying with legal obligations

3. Advertising Purposes:
We may use customers’ personal information for advertising purposes, including retargeting ads and personalized marketing campaigns. Customers have the option to opt-out of targeted advertising by adjusting their browser settings or contacting us directly.

4. Data Retention:
We retain customers’ personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Sharing Personal Information with Third Parties:
We may share customers’ personal information with third-party service providers that assist us in operating our website and providing services related to customers’ purchases. These third parties may include payment processors, shipping carriers, and marketing platforms. We only share personal information with third parties for the sole purpose of utilizing their services related to customers’ purchase-related transactions.

6. Security Measures:
We implement appropriate security measures to protect customers’ personal information against unauthorized access, alteration, disclosure, or destruction.

7. Changes to Privacy Policy:
We reserve the right to update this Privacy Policy at any time. Customers will be notified of any material changes to this Privacy Policy via email or by prominently posting a notice on our website.

8. Contact Us:
If customers have any questions or concerns about this Privacy Policy or the handling of their personal information, they can contact us at [contact email or phone number].

By using our website and providing personal information to us, customers consent to the collection, use, and disclosure of their personal information as described in this Privacy Policy.

9. Returns:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at pushmentality@mail.com. Please note that returns will need to be sent to the following address: 3573 Arden Way #1195 Sacramento, CA 95864

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at pushmentality@mail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at pushmentality@mail.com.